We know every minute counts.
That's why we want to offer our customers premium services.
If you have any problems with your NOAH watch, we're doing all the hard work. Based on your completed service form, we will make a pick-up request (service supported by NOAH) and will resolve your issue within 72 hours upon arrival of the watch.
Your only concern is to properly pack your watch and wait for the courier to show up.
At the moment, only available in Romania
Returns are free in 14 days if the order complies with the following:
- the packaging and the product are in their original state: no marks, no cracks, no dents
- the product is not custom made and/or engraved and/or a specialty
- is part of one of the collections: Aspire, Centenary, Family, Original, Accesories (Straps)
If the product you bought is custom made and/or engraved and/or a speciality and it is not part of any of the collections above than, in case of a return request the customer will only get back a part of the value of the watch.
The amount of 300 RON will be deducted and involves the cost of personalizing the watch.
The same cost applies if the customer chooses to change the product to another one.